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User Guide

CRM overview

  • May 7, 2024
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OVERVIEW


The Candidate Relationship Management (CRM) module allows you to create and run email campaigns, designed to accelerate engagement opportunities and help achieve recruiting efficiencies. 

 

For each campaign you can:

  • Add contacts - Add contacts to your campaign from your existing pool of candidates or by importing them from a spreadsheet. 
  • Create emails - Create engaging emails containing sections, text, images, buttons and other elements. 
  • Send emails manually - Manually send an email to all the contacts added to a campaign.
  • Schedule emails and automate sending - Set up triggers automate the sending of emails.
  • Monitor your campaign's performance - Your campaign provides essential metrics for monitoring and analysing its performance. Access overall campaign metrics via the 'Summary' tab. For specific email insights, navigate to the summary tab of the respective email.

 

CRM CAMPAIGNS PAGE


To get started click CRM in the left hand menu. You will be taken to the campaigns page, which displays an overview of all CRM campaigns on your system.

Here you can filter campaigns using the search bar on the top-left, select a campaign from the list by clicking on it, or create a new campaign by clicking the Create Campaign button.

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