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Important Notice: Upcoming End of Life for Oleeo Engati powered Candidate Support Chatbot

Important Notice: Upcoming End of Life for Oleeo Engati powered Candidate Support Chatbot

UPCOMING END OF LIFE FOR OLEEO ENGATI POWERED CANDIDATE SUPPORT CHATBOTDate: December 15, 2025This notice is to inform you about the upcoming End of Life (EOL) for Oleeo's Engati powered Candidate Support Chatbot. This decision aligns with our strategic commitment to delivering an intuitive AI powered Chatbot via OleeoQ Candidate Support Chatbot, enabling us to focus development efforts on enhanced value, performance, exceptional candidate experiences.UPCOMING END OF LIFE FOR OLEEO ENGATI POWERED CANDIDATE SUPPORT CHATBOT KEY DATES FOR ENGATI POWERED CANDIDATE SUPPORT CHATBOT: WHY THIS CHANGE? RECOMMENDED ALTERNATIVE & MIGRATION PATH? WHAT YOU NEED TO DO KEY DATES FOR ENGATI POWERED CANDIDATE SUPPORT CHATBOT:End of Sale (EOS): December 15, 2025After this date, the Engati Chatbot provision will no longer be offered for sale to new Oleeo customers.End of Life (EOL): January 31, 2026After this date, no further development or enhancements will occur for the Engati Chatbot provision.End of Support (EOSu): February 28, 2026As of this date, Oleeo will no longer provide technical support, bug fixes (including security patches), or updates for the Engati Chatbot provision. Continued use after this date will be at your organisation's own risk. WHY THIS CHANGE?This transition allows us to leverage our latest innovation OleeoQ Candidate Support Chatbot to drive greater efficiency, deliver exceptional candidate experiences, and enable us to build advanced self-service Candidate support. Moving forward, OleeoQ Candidate Support Chatbot will offer superior candidate self service support, improved candidate experiences via the latest AI innovations.  RECOMMENDED ALTERNATIVE & MIGRATION PATH?The recommended successor is OleeoQ Candidate Support Chatbot. This feature is designed to streamline the hiring process by providing candidates with instant technical support to resolve problems and drive high application completion rates.We are committed to supporting you through this transition. Comprehensive documentation outlining the migration process and access to our support team for guidance will be made available. WHAT YOU NEED TO DOPlease plan your transition to OleeoQ Candidate Support Chatbot to ensure continuity of your Candidate support Chatbot provision.Should you have any questions or require assistance with this transition, please contact your dedicated Customer Success Manager or the Oleeo Support team.Thank you for your understanding and continued partnership.Sincerely,The Oleeo Team

Related category:General Updates
2 Way Communications is Live!

2 Way Communications is Live!

2 WAY COMMUNICATIONSTired of email tag with candidates? We have the solution.We hear you. Juggling candidate emails, tracking responses, and managing inbound questions across multiple platforms is a major headache.That's why we’re thrilled to announce our new 2-Way Communications Tool, built specifically to make recruiters’ lives easier!2 WAY COMMUNICATIONS WHAT DOES 2 WAY COMMUNICATION DO FOR YOU? COMMUNICATE WITH CANDIDATES DIRECTLY FROM THEIR PROFILE NEW INBOX TO EASILY MANAGE YOUR CANDIDATE 2 WAY COMMUNICATIONS NEXT STEPS  WHAT DOES 2 WAY COMMUNICATION DO FOR YOU?Direct Communication, Simplified: Quickly send personalised emails to candidates without leaving your workflow.Zero-Loss Inbox: Instantly see every candidate who has emailed in with a question, ensuring no crucial question (or a hot prospect!) ever slips through the cracks.Less time managing email, more time connecting with top talent. COMMUNICATE WITH CANDIDATES DIRECTLY FROM THEIR PROFILEYou can now send emails directly to candidates from the communications widget in the Application Summary page. Choose which templates are to be shown in the template list and also which emails the candidates can reply to for complete control of available source material.As per standard emails you can cc or bcc to other email addresses if you wish: Choose an email template and make edits to further personalise your content  NEW INBOX TO EASILY MANAGE YOUR CANDIDATE 2 WAY COMMUNICATIONSThe new dashboard Inbox widget ensures you can easily track which candidates have sent communications to the system, which ones have been read and which ones still need to be actioned, sorted by date: Your Inbox allows simple, effective tracking of 2 way communications NEXT STEPSIf you are interested in 2 Way Communications please discuss this with your Customer Success Manager or Commercial Manager, who will be happy to arrange a full demo of it’s capabilities.

Related category:General Updates
Landing! - 3rd November 2025: A Fresh Look for Your CRM: What's new and why you'll love it.

Landing! - 3rd November 2025: A Fresh Look for Your CRM: What's new and why you'll love it.

A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOLThis is due for release on Monday 3rd November 2025. If you are already a CRM user these improvements will be automatically added to your system on release.We've been hard at work behind the scenes, listening to your feedback and redesigning our CRM's landing page. We know how important it is to have a tool that's easy to use, so our goal with this update was to make everything more intuitive, organised, and focused on what you need most.A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOL WHAT’S NEW IN OUR UPDATED CRM? A NEW DEFAULT VIEW IMPROVED SORTING & FILTERING TOGGLE BETWEEN VIEWS BULK ARCHIVING AUTOMATICALLY ADD CONTACTS TO CAMPAIGNS LIMITATIONS NEXT STEPS WHAT’S NEW IN OUR UPDATED CRM?Here’s what’s new: A new default view: Say hello to the new card Grid View. It's a visually-rich way to see your campaigns at a glance, showing you the most important info on each card. Improved sorting & filtering: Finding what you need is now faster than ever. You can sort campaigns by metrics like "Date Created" or "Name," and even use a date range picker to see campaigns from a specific time frame. Toggle between views: Prefer a more condensed look? No problem. We've added a toggle to switch from the new cards / Grid view to a List view that lets you see more campaigns on the screen. Bulk archiving: We heard you! It's now super easy to archive multiple campaigns at once. Just click the archive button and check off the campaigns you want to clean up. Automatically Add Contacts to Campaigns: Contacts can be automatically added to campaigns via a new process action in your workflow. We're confident these changes will make managing your campaigns easier than ever. We'll be adding more features, including a new tagging system, in future updates. A NEW DEFAULT VIEWThe new default view gives you a quick visual overview of your campaigns, dates, campaign descriptions and new campaign images & colours.Please also note the pagination in the bottom right hand corner of the page. This will improve page loading times and make it easier to locate the campaign you are looking for.The new card Grid view with pagination included.  IMPROVED SORTING & FILTERINGNow you have more ways to find exactly what you need. Easily sort by criteria like Date Created or Campaign Name. You can also use the date range picker to narrow your search to a specific time range.Great new options to sort and filter by TOGGLE BETWEEN VIEWSFor a more compact look, simply toggle to the List view by using the toggle button in the top right hand corner of the page.This condensed layout allows you to see more campaigns at a glance, with quick access to controls like Emails and Archive.The new List view with useful shortcuts to take you directly to the features you want.  BULK ARCHIVINGNeed to archive multiple campaigns at once? The new bulk archive function makes it simple. Just click the archive button, select the campaigns you want, and confirm your action.Select Bulk Archive Select all the campaigns you want to archive, then press Archive AUTOMATICALLY ADD CONTACTS TO CAMPAIGNSWe have also released a new feature that will allow the system to be configured so that contacts can be automatically added to campaigns via a new process action in your workflow based of any specified criteria. Saving you a lot of time and ensuring great candidates don’t get missed. LIMITATIONSPLEASE NOTE: Our CRM is not a core feature.If you do not currently have access to the CRM please discuss this with your Customer Success Manager or Commercial Manager, who will be happy to arrange a full demo of it’s many capabilities.  NEXT STEPSYour CRM will be updated automatically on Monday 3rd November 2025.

Related category:General Updates
Now Available in Early Production: Candidate Navigator – Transforming Job Searches with Skills-Based Matching

Now Available in Early Production: Candidate Navigator – Transforming Job Searches with Skills-Based Matching

 Are your candidates struggling to find the perfect role in a sea of confusing job titles? It's time to help them navigate their career path with ease. We're excited to announce that Candidate Navigator is now available in early production, empowering candidates to find jobs that truly match their potential and revolutionising your hiring process. WHY CANDIDATES WILL LOVE ITCandidate Navigator puts the power back in the hands of the job seeker. Instead of relying on traditional, often misleading job titles, this tool empowers candidates to find opportunities based on what they're truly good at - their skills. Unlock Your Potential: Candidates simply upload their CV and receive tailored job adverts that align with their existing skillset. This skills-focused approach helps them find roles they might have otherwise overlooked and builds confidence in their abilities. Effortless & Inclusive: There's no need to log in to start a search. Our intuitive platform lets candidates see upfront if they possess the right skills for a role, encouraging a more proactive and informed application. This simplifies the job search and ensures a fairer evaluation, supporting diversity and reducing bias in hiring.  A GAME-CHANGER FOR RECRUITMENTFor recruiters, Candidate Navigator delivers tangible benefits that streamline your workflow and improve hiring quality. Faster, More Efficient Matching: By prioritising skills, you'll receive applications from candidates who are genuinely well-suited to the job. This leads to a faster and more efficient matching process. Higher Quality Hires: Reduced screening time and better-matched candidates ultimately lead to higher quality hires and improved retention rates. You can confidently move forward with a candidate pool that is well-equipped to succeed.  READY TO ENHANCE THE CANDIDATE EXPERIENCE?Candidate Navigator is designed to make the job search smarter for everyone.Take the next step: Contact your Customer Success Manager to learn how Candidate Navigator can enhance the candidate experience and optimise your recruitment process. Join the Conversation: We invite you to join our AI Forum to share your thoughts and help shape the future of this tool.

Related category:General Updates
VacancyIQ

VacancyIQ is here!

WHAT IS VACANCYIQ?VacancyIQ is an AI-Powered vacancy content and job description generator that is trained on your past successful vacancies and configured by Oleeo. It uses technology like GPT-4o and Retrieval Augmented Generation (RAG) to ensure content is precise, contextually rich, and consistently on-brand.WHAT IS VACANCYIQ? WHAT DOES IT DO? KEY FEATURES AND BENEFITS? HOW DOES IT WORK? USE CASES  NEXT STEPS COSTS ADDITIONAL INFORMATION  WHAT DOES IT DO?VacancyIQ assists users in quickly creating engaging, de-biased vacancy content that is authentically "yours" and in your company's 'tone of voice.' It helps to draw in the next generation of talent by strategically highlighting benefits like flexible work arrangements and mental health support, ultimately improving content for your target audience and saving customers a significant amount of time. KEY FEATURES AND BENEFITS? Eliminates Unconscious Bias: Meticulously built to eliminate biases related to ethnicity, gender, and disability. Authentic Content: Trained on your organization’s past successful vacancies to learn your brand’s tone of voice and industry terminology. Attracts Gen Z Talent: Helps you strategically highlight benefits that appeal to the expectations of the next generation of talent. Ethical by Design: The technology is built to promote fairness and diversity from the ground up. Reduced Time-to-Hire: Accelerates the recruitment process by helping you attract the right candidates with compelling content. Cost Efficiency: By attracting better-matched candidates, VacancyIQ helps lower recruitment costs and provides a better return on your talent acquisition investment.  HOW DOES IT WORK? Initial Configuration & Data Ingestion: Oleeo integrates VacancyIQ with your system to securely ingest your past successful vacancies, which forms the foundation for the AI’s learning. AI Model Optimisation: The AI model (using technology like GPT-4o) is fine-tuned specifically on your company’s data to ensure every response aligns with your brand voice and preferred vocabulary. Contextual Accuracy: Using a process called Retrieval Augmented Generation (RAG), the tool ensures all generated content is grounded in your historical data, resulting in precise and contextually rich descriptions. Enjoy the Benefits: You can start generating compelling vacancy content in minutes!  USE CASES VacancyIQ is a tool purpose-built to empower recruiters and candidates, making the hiring journey smoother and more efficient for everyone. Its primary use case is generating compelling and on-brand vacancy content. NEXT STEPSTo learn more and book a demo, speak to your Customer Success or Commercial Manager who will be happy to help. COSTSPlease speak to your Commercial Manager for further information.   ADDITIONAL INFORMATION  

Related category:General Updates
A Fresh Look for Your CRM: What's new and why you'll love it

A Fresh Look for Your CRM: What's new and why you'll love it

A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOLWe've been hard at work behind the scenes, listening to your feedback and redesigning our CRM's landing page. We know how important it is to have a tool that's easy to use, so our goal with this update was to make everything more intuitive, organised, and focused on what you need most.A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOL WHAT’S NEW IN OUR UPDATED CRM? A NEW DEFAULT VIEW IMPROVED SORTING & FILTERING TOGGLE BETWEEN VIEWS BULK ARCHIVING LIMITATIONS NEXT STEPS WHAT’S NEW IN OUR UPDATED CRM?Here’s what’s new: A new default view: Say hello to the new card Grid View. It's a visually-rich way to see your campaigns at a glance, showing you the most important info on each card. Improved sorting & filtering: Finding what you need is now faster than ever. You can sort campaigns by metrics like "Date Created" or "Name," and even use a date range picker to see campaigns from a specific time frame. Toggle between views: Prefer a more condensed look? No problem. We've added a toggle to switch from the new cards / Grid view to a List view that lets you see more campaigns on the screen. Bulk archiving: We heard you! It's now super easy to archive multiple campaigns at once. Just click the archive button and check off the campaigns you want to clean up. We're confident these changes will make managing your campaigns easier than ever. We'll be adding more features, including a new tagging system, in future updates. A NEW DEFAULT VIEWThe new default view gives you a quick visual overview of your campaigns, dates, campaign descriptions and new campaign images & colours.Please also note the pagination in the bottom right hand corner of the page. This will improve page loading times and make it easier to locate the campaign you are looking for.The new card Grid view with pagination included.  IMPROVED SORTING & FILTERINGNow you have more ways to find exactly what you need. Easily sort by criteria like Date Created or Campaign Name. You can also use the date range picker to narrow your search to a specific time range.Great new options to sort and filter by TOGGLE BETWEEN VIEWSFor a more compact look, simply toggle to the List view by using the toggle button in the top right hand corner of the page.This condensed layout allows you to see more campaigns at a glance, with quick access to controls like Emails and Archive.The new List view with useful shortcuts to take you directly to the features you want.  BULK ARCHIVINGNeed to archive multiple campaigns at once? The new bulk archive function makes it simple. Just click the archive button, select the campaigns you want, and confirm your action.Select Bulk Archive Select all the campaigns you want to archive, then press Archive LIMITATIONSPLEASE NOTE: Our CRM is not a core feature.If you do not currently have access to the CRM please discuss this with your Customer Success Manager or Commercial Manager, who will be happy to arrange a full demo of it’s many capabilities.  NEXT STEPSYour CRM will be updated automatically later this autumn/fall. Please look out for notifications in your Oleeo Community for more information.

Related category:General Updates
Important Notice: End of Life for Oleeo Tableau Reporting Provision

Important Notice: End of Life for Oleeo Tableau Reporting Provision

UPCOMING END OF LIFE FOR OLEEO TABLEAU REPORTING PROVISIONDate: September 8, 2025This notice is to inform you about the upcoming End of Life (EOL) for Oleeo's Tableau reporting provision. This decision aligns with our strategic commitment to delivering a unified, in-platform reporting and analytics experience through Oleeo Report Hub, enabling us to focus development efforts on enhanced value, performance, and future AI-driven insights.UPCOMING END OF LIFE FOR OLEEO TABLEAU REPORTING PROVISION KEY DATES FOR TABLEAU REPORTING PROVISION: WHY THIS CHANGE? RECOMMENDED ALTERNATIVE & MIGRATION PATH? WHAT YOU NEED TO DO KEY DATES FOR TABLEAU REPORTING PROVISION:End of Sale (EOS): September 8, 2025After this date, the Tableau reporting provision will no longer be offered for sale to new Oleeo customers.End of Life (EOL): March 8, 2026After this date, no further development or enhancements will occur for the Tableau reporting provision.End of Support (EOSu): March 8, 2026As of this date, Oleeo will no longer provide technical support, bug fixes (including security patches), or updates for the Tableau reporting provision. Continued use after this date will be at your organisation's own risk. WHY THIS CHANGE?This transition allows us to consolidate our reporting infrastructure, driving greater efficiency, improving performance, and enabling us to build advanced self-service analytics directly within the Oleeo platform. Moving forward, Oleeo Report Hub will offer superior flexibility to drill down into in-the-moment dashboards, providing you with more powerful and integrated talent intelligence. RECOMMENDED ALTERNATIVE & MIGRATION PATH?The recommended successor is Oleeo Report Hub. This feature is designed to provide you with enhanced in-platform analytics, self-service reporting, and will support future agentic AI-driven drill-down capabilities.We are committed to supporting you through this transition. Comprehensive documentation outlining the migration process and access to our support team for guidance will be made available. WHAT YOU NEED TO DOPlease plan your transition to Oleeo Report Hub to ensure continuity of your reporting capabilities.Should you have any questions or require assistance with this transition, please contact your dedicated Customer Success Manager or the Oleeo Support team.Thank you for your understanding and continued partnership.Sincerely,The Oleeo Team 

Related category:General Updates
Oleeo's End Of Life Policy

Introducing Our New End of Life (EOL) Policy

WHAT IS OUR NEW END OF LIFE POLICY?We're writing to you today to announce a new End of Life (EOL) policy for our software products and features. This policy outlines a consistent and transparent process for managing the lifecycle of our offerings and provides you with clear timelines for when products or features will be retired.You can read the full, detailed policy document attached. We highly encourage you to review it, but for now, here is a summary of what you can expect.WHAT IS OUR NEW END OF LIFE POLICY? WHY ARE WE INTRODUCING THIS POLICY? KEY DEFINITIONS AND LIFECYCLE STAGES HOW WILL WE NOTIFY YOU? SUPPORT AND MIGRATION ASSISTANCE NEXT STEPS WHY ARE WE INTRODUCING THIS POLICY?At Oleeo, our commitment is to provide you with the most secure, stable, and valuable tools for your recruiting needs. To do that, we need to continually innovate and focus our resources on new technology and enhancements.Introducing a formal EOL policy allows us to:Innovate faster by concentrating our development efforts on new and improved features. Enhance security and stability by removing outdated components that could pose a risk. Improve performance by maintaining a clean and efficient codebase. Provide predictability for you, our customers, so you can plan for transitions and upgrades with clear, advance notice. KEY DEFINITIONS AND LIFECYCLE STAGESThis policy uses a few key terms to define the stages of a product or feature's life. Here’s a quick overview:End of Life (EOL): The date after which a feature will no longer be actively developed or enhanced. End of Sale (EOS): The date after which a feature is no longer offered for sale to new customers. End of Support (EOSu): The date after which Oleeo will no longer provide technical support, bug fixes, or security patches. After this date, the feature or code may be removed and will no longer be accessible.In between these stages, a feature may enter Maintenance Mode, where it's no longer getting new features but will still receive critical bug fixes and security patches. HOW WILL WE NOTIFY YOU?When a product or feature is reaching its EOL, we will provide you with advance notice through multiple channels, including:Email notifications to designated customer contacts. In-app notifications within the Oleeo platform. Announcements on the Oleeo Community and in our release notes. Direct communication from your Customer Success Manager or Commercial Director.The amount of notice you receive will depend on the type of offering, but we are committed to providing you with ample time to prepare. For example, for major products like Oleeo Recruit or Engage, we will provide a 12-18 month notice period before the EOL date. For smaller features, integrations, or APIs, the notice period will be shorter.All EOL notifications will include:The name of the affected product or feature. The scheduled EOL, EOS, and EOSu dates. The reason for the change. Information on any Successor Product/Feature (the recommended replacement). Clear guidance on the recommended Migration Path to the new tool. SUPPORT AND MIGRATION ASSISTANCEWe are committed to helping you with any transitions. We will provide resources to assist you in migrating to successor products or features, including:Detailed documentation and step-by-step migration guides. Access to our support team for guidance and assistance. Options for professional services for more complex migrations (which may be subject to additional costs). NEXT STEPSThis policy is now in effect. We encourage all customers to review the full policy document. We will keep you informed of any future product or feature retirements via the communication channels listed above.If you have any questions about this policy, please reach out to your Customer Success Manager or contact the Oleeo Support team.Thank you for your continued partnership.

Related category:General Updates
Streamline Your Onboarding: Introducing Digital DBS Checks with TrustID in Oleeo!

Streamline Your Onboarding: Introducing Digital DBS Checks with TrustID in Oleeo!

 We're thrilled to announce a significant enhancement to our TrustID integration. You can now conduct digital DBS checks directly within the Oleeo platform.  We're making your onboarding process even more efficient with the launch of integrated digital Disclosure and Barring Service (DBS) checks through TrustID. This powerful new capability is designed to significantly reduce administrative overhead, remove the need for face-to-face document verification, and create a smoother experience for both your recruitment team and candidates, helping you secure top talent faster. How it worksExperience a more unified approach to your essential pre-employment checks:All DBS Check Levels Covered: Seamlessly initiate Basic, Standard, and Enhanced DBS checks directly from Oleeo Recruit. Unified Candidate Experience: For combined Right to Work (RTW) and DBS checks, candidates use a single, secure guestlink. They provide their information just once, simplifying their journey. One Platform, One Provider: Gone are the days of juggling multiple systems for your RTW and DBS checks. For your recruitment team, this means managing these crucial checks through one familiar platform and liaising with a single trusted provider, simplifying your workflow.Example of the TrustID DBS candidate journey Key benefitsThis new offering is a game-changer for any organisation regularly conducting DBS checks, for example those in sectors like healthcare, education, and central and local government. Here’s how it can help:Boost Efficiency: Drastically reduce the manual effort and administrative burden previously associated with separate RTW and DBS check processes, or traditional face-to-face DBS document verification. Unlock Remote Hiring: By removing the need to see candidates or their physical documents in person, you can hire talent from any location. This fully digital process is more efficient and perfectly supports remote and hybrid hiring strategies. Faster Onboarding: Accelerate your time-to-hire by streamlining a critical part of the pre-employment screening process. Improved Candidate Journey: Offer your candidates a modern, straightforward, and convenient way to provide their information, enhancing their perception of your organisation. Enhanced Compliance Management: Manage your checks more effectively within a single system, supporting your compliance and record-keeping. Reduced Errors: Minimise the risk of errors associated with manual data transfer between different systems. Ready to simplify your DBS checks?To explore how this integrated digital DBS check functionality can be tailored to your organisation's processes and to get started, please reach out to your dedicated Customer Success Manager.

Related category:General Updates
Introducing OleeoQ - AI FAQ Chatbot - Now available!

Introducing OleeoQ - AI FAQ Chatbot - Now available!

Exciting news! We're thrilled to announce that OleeoQ, our AI-driven candidate FAQ chatbot, is here!OleeoQ is designed to revolutionise the candidate experience by providing instant answers and personalised guidance to job seekers. Powered by natural language processing (NLP), OleeoQ can understand and respond to a wide range of candidate questions, 24/7.Key Features:It is trained on your FAQ database or website links and provides dynamic, accurate responses to 80% of FAQ’s Customer Branded AI Driven (GPT 4o) Easily embedded in Customer’s Careers or Recruitment websites OR Candidate side vX Dynamic data capture of chatbot ratings, candidate feedback, answered and unanswered questions ISO27001 certifiedHere are some of the key benefits of OleeoQ:Enhanced Candidate Experience: Provide a seamless and engaging experience for candidates, answering their questions instantly and guiding them through the application process. Improved Efficiency: Free up your recruiters' time by automating responses to common candidate questions. Increased Candidate Engagement: Engage and inform candidates in real-time 24/7, reducing drop-off rates and improving conversion. Data-Driven Insights: Gather valuable data on candidate questions and preferences to optimise your recruitment strategies. Reduce FAQ traffic: (email, phone, text) by 80% Reduce FAQ traffic: by a further 10% over time with continuous improvement fed by MI OleeoQ is be available as a standalone product or as an integrated solution within your existing Oleeo platform. Contact your CSM today to find out more. 

Related category:General Updates

TrustID Maintenance Scheduled for Saturday, June 7th

Update (9th June 2025): The schedule maintenance has been completed and all services are back up and running.If you have any questions or need further assistance, please contact the Client Support team or your Customer Success Manager. Important Notice: TrustID Maintenance Scheduled for Saturday, June 7th We want to let you know about some essential maintenance our partner, TrustID, will be carrying out this Saturday, June 7th, expected to last from 12:00 AM to 10:00 AM.If your organisation uses our TrustID integration for any checks, please be aware that their system will be temporarily unavailable during this time. This means you won't be able to initiate or complete any checks through our system, and neither your team nor your candidates will be able to access the TrustID platform during these hours.We understand that any service interruption can be an inconvenience, and we apologise for any disruption this might cause if you rely on this service. TrustID has carefully chosen this timeframe based their historical usage data to keep the impact as low as possible for everyone.If you anticipate this maintenance might cause an issue for your candidates, we recommend sending out an ad hoc email to candidates at the appropriate stage to let them know about the downtime. Your Customer Success Manager can help if you'd like some guidance with this.This maintenance is a crucial step towards enhancing the resilience and scalability of the TrustID platform, which will ultimately result in a more reliable and efficient service for everyone.We appreciate your understanding and continued support as TrustID works to improve their service. If you have any questions or need further assistance, please contact the Client Support team or your Customer Success Manager.

Related category:General Updates
Say hello to easier Right to Work checks with the Oleeo Recruit & Yoti integration!

Say hello to easier Right to Work checks with the Oleeo Recruit & Yoti integration!

We're excited to announce the launch of our latest integration with Yoti, a leading digital identity platform, now available within Oleeo Recruit. At Oleeo, we understand the critical importance and potential administrative burden of accurately conducting Right to Work checks. That's why we're thrilled to launch our integration with Yoti, now seamlessly embedded within the Oleeo Recruit platform. This powerful addition is designed to significantly streamline the process of checking candidates for their right to work in the UK. It makes it more efficient and secure for both your team and your valued candidates by simplifying verification and reducing administrative burdens. How it worksAs with all our integrations, there’s considerable flexibility in how these can be incorporated into your process. Here’s how it works: At the chosen time in the application flow, candidates are prompted to verify their identity for Right to Work checks. This seamlessly directs them to Yoti's secure platform to complete the required verification steps. The candidate is then taken back to the application centre. Once the verification is successful, the Right to Work status is communicated back to the Oleeo Recruit platform.  Key benefitsSimplify Compliance: Effortlessly fulfil your legal obligations for Right to Work checks, reducing administrative burden and minimizing the risk of non-compliance. Enhance Candidate Experience: Offer a quick and user-friendly identity verification process, leading to a smoother and more positive onboarding experience.Ready to simplify your Right to Work checks? Contact your Customer Success Manager today.You can also learn more about how Oleeo Recruit can help you track pre-employment checks in our Knowledge Base.  

Related category:General Updates
Enhanced Security & Convenience: Candidate 2FA Now Supports SMS Verification!

Enhanced Security & Convenience: Candidate 2FA Now Supports SMS Verification!

We're thrilled to announce an exciting update to our candidate Two-Factor Authentication (2FA) feature, making it even more accessible and flexible for your applicants! Expanding Candidate Account Security with SMS VerificationBuilding on our commitment to providing robust security and a seamless candidate experience, we've added the option for candidates to receive their 2FA verification codes via SMS. This enhancement offers greater flexibility and convenience, ensuring candidates can securely access their accounts using their preferred method.Adding this options addresses the diverse needs of your applicant pool, particularly those who may not have access to authenticator apps or prefer the familiarity and ease of SMS. How SMS 2FA WorksJust like our existing 2FA options, SMS verification adds an extra layer of protection to candidate accounts. Here's how it works:After entering their username and password, candidates will be prompted for an authentication code. Candidates receive their code via email, authenticator app or SMS, depending on their initial selection. Once the correct code is entered, they will be logged in as normal.Key Benefits of SMS 2FAIncreased Candidate Choice SMS verification broadens access to 2FA for candidates who may not use authenticator apps or want to use email 2FA. Enhanced Convenience Many candidates find SMS verification quick, easy and familiar, especially if they are already accessing from their mobile device. Continued Strong Security SMS 2FA maintains the same high level of security, protecting candidate data from unauthorized access. Flexible Implementation  More choice around which 2FA methods are available to candidates, tailoring the experience to your organization's needs.To learn more about configuring 2FA settings, including enabling SMS verification, please contact your Customer Success Manager.You can also read more about our other login security offerings in our Knowledge Base.

Related category:General Updates
OleeoQ: AI-Powered Candidate Support is here!
Lights, Camera, Action! On-Demand Video Screening Keeps Getting Better!
Introducing candidate 2FA - now available!

Introducing candidate 2FA - now available!

We are excited to announce the launch of candidate 2FA, a more secure way for candidate users to log in.  Enhance Candidate Account Security with Two-Factor AuthenticationWe understand that security is a top priority for job seekers and our customers. That's why we've implemented two-factor authentication (2FA) for candidate logins.With 2FA, you can add an extra layer of protection to candidate accounts. This helps prevent unauthorized access and ensures that only they can view and manage their personal information.2FA provides candidates with peace of mind during their job search and enhances the overall security of the application process. How candidate 2FA worksWith candidate 2FA enabled:Candidates will be prompted for an authentication code after entering their username and password. Candidates can receive their code via email or authenticator app. Once the correct code is entered, they will be logged in as normal.Key benefits of candidate 2FAEnhanced security for candidate accountsTwo-factor authentication provides an additional layer of security on candidates’ accounts, making it more difficult for unauthorised individuals to gain access. Improved candidate experienceCandidates provide a significant amount of personal information when applying for jobs and being onboarded. By implementing 2FA, candidates have additional reassurance that their personal data is secure, which fosters trust and confidence.To learn more about candidate 2FA, contact your Customer Success Manager. You can also read more about our other login security offerings in our Knowledge Base. 

Related category:General Updates
Introducing Indeed Apply: Seamless integration between Oleeo and Indeed

Introducing Indeed Apply: Seamless integration between Oleeo and Indeed

We are excited to announce the launch of Indeed Apply, a new integration between Oleeo and Indeed that will enhance the recruitment process for both recruiters and candidates. Discover Indeed Apply: Streamlining Your Recruitment ProcessWe’ve often heard customers say Indeed can be a great source of candidates, but it can be hard to convert interest in a job into actual applications. Candidates click on a job ad, but get distracted or lose interest once they’re redirected to a job board and asked to make a new log in.Indeed Apply bridges this gap, helping you retain the interest and attention of candidates from the moment they view your job ad, through to submitting their application. How Indeed Apply worksIndeed Apply is an integration between Oleeo and Indeed that enables:  Vacancy information to be pulled from Oleeo and automatically posted to Indeed Candidates to apply to the vacancy without having to leave Indeed Candidate details submitted via Indeed to be pulled back into Oleeo, creating a candidate profile and application. Key benefits of Indeed ApplyImproved Candidate Experience Indeed Apply significantly reduces the number of steps between viewing a job advert and submitting an application. By making the process smoother and easier, and enhancing the overall experience for candidates, Indeed Apply increases the likelihood of them completing an application. Higher Volume of Applications By simplifying the application process, Indeed Apply helps reduce the drop-off rate, leading to an overall increase in the number of applications. This means recruiters can expect a higher volume of candidates for their vacancies. Increased Recruiter Efficiency With Indeed Apply, your organization’s job board is automatically scraped and posted to Indeed, saving you valuable time and effort. There’s no need to log into Indeed to set the ad live or manage applications – it’s all managed directly from Oleeo.To learn more about Indeed Apply, contact your Customer Success Manager.  

Related category:General Updates
Getting started with the new vacancy management interface

Getting started with the new vacancy management interface

The vacancy dashboard Improved vacancy creation Simplified access and navigation User guides In this guide, we’ll explore the benefits of Oleeo’s new vacancy management interface, and share some tips for getting the most from the new look. For more a more detailed walkthrough, take a look at our user guides: Processing applications from the application list Managing vacancy tabs For simplicity, in this guide the term vacancy is used to refer to what might be called an opportunity or requisition in your system. Your new interface will use whatever term your system uses. The new vacancy interface has been designed to enhanced system performance, and to make the experience of navigating Oleeo smoother and easier.  We’ve grouped the changes and benefits into three areas:The vacancy dashboard Improved vacancy creation Simplified access and navigation Below we breakdown each area, exploring what’s new and how it will benefit your day to day work. The vacancy dashboardWhen you land on vacancy, the first thing you’ll see is the vacancy dashboard. The dashboard makes it easier and quicker to access relevant information, via:Application list Application in Stage widget. The vacancy dashboard Application list The Application list lets you easily access applications, without having to navigate to a separate part of the system. Filtering applications by stage Quick tips The Application list is a great way to quickly access and review candidate information, and allows you to click through to the full application page, where you can perform advanced actions Use the drop down filter to filter according to stage, and use the search box to search according to the column headings  The Pin button is a brand new feature - use it to bookmark applications that are note worthy. You can then use the Pinned Only checkbox to filter your list on any applications that you’ve pinned. Applications in stage widget The aim of this widget is to give you useful information about the vacancy. It shows the number of active applications at each stage of the vacancy process. Stage refers to group of statuses that represent a stage. For example - a stage called “1st Interview” might include the statuses “Invited to 1st Rd Interview”, “Scheduled for 1st Rd Interview”.Applications in stageQuick tips You can access the list of the applications in each stage by clicking on the number.  Improved vacancy creationWe’ve enhanced the vacancy creation process by moving it from a page, to a pop out screen. The pop out screen means there is less data to load, and will allow users to immediately start building their vacancy. Creating a vacancy Quick tipThe option to copy a vacancy has been moved to the creation stage.  Selecting Existing allows you to copy an existing vacancy, and use that as the basis for your new one.  Simplified access and navigationA common theme that emerged from our user research was that the vacancy summary page was overwhelming, and contained too much information. To reduce visual clutter and cognitive load, we’ve introduced:Tab visibility control Single point of access through the Edit buttonTab visibility control The new vacancy interfaces gives each user greater control over which sections of a vacancy are displayed to them. The new vacancy dashboard will display the following tabs by default: Summary Interviews Posting (also known as Portals) History External Posting (if enabled on your system) Agency Posting (if enabled on your system)The aim here is to prioritise the most frequently used and relevant tabs. Everything else can be accessed via the Edit button, and individual users can choose to show or hide tabs. Note: Overall tab access and availability will still be governed by your system’s access settings. Use the Hide/Show toggle to control which tabs appear on your dashboardQuick tipsUse tab visibility to hide tabs that aren’t relevant to your role, or to the stage the vacancy is at.  Single point of access through the Edit buttonThis button in the top right corner of the screen allows you to access and - where access allows - edit all parts of a vacancy from a single point. The Edit buttonAfter clicking Edit, you’ll be shown a pop out screen displaying any sections that aren’t shown as a vacancy tab. From here, you can edit or view information, according to your permissions. The Edit screen Quick tips The section previously called Details has been renamed to Settings.  What was previously called Other Status has been renamed Jump to Status, and can be accessed through the Edit screen.    User guidesProcessing applications without leaving your vacancy Accessing additional vacancy tabs  

Related category:General Updates
On Demand Video Screening - Released!
Coming soon: Indeed Apply