The Candidate Alerts feature allows you to receive email notifications when a specific candidate applies.
Example of uses:
- Create an alert for a high-potential candidate that you met at an event.
- Create an alert for a candidate encouraged to apply by you or a colleague.
- Create an alert for a candidate on an exclusion list.
Candidate Alerts will only notify users of new applications submitted by a candidate from the moment the alert is set up:
- Existing applications made by the candidate before the alert creation will not trigger notifications.
STEPS TO SETUP A CANDIDATE ALERT
Before creating your alert, check the candidate hasn't already applied. To do this, type their name in the Search box at the top of the left-hand menu.
To create a new candidate alert:
- In the left-hand menu, go to My Tasks > Candidate Alerts
- From the list of Candidate Alerts, click Create in the toolbar in the top-right of the page.
- Enter the required information:
- Alert Title (mandatory) - Give your alert a title (pro tip: use the candidate's name for easy identification).
- Description (non-mandatory) - Add a short description explaining why you want to be alerted.
- Enabled - Tick this checkbox to activate the alert for this candidate.
- Notification Email Template (mandatory) - Choose the email template for alert notifications. Typically, there will only be one option in this dropdown list.
- Applicant's First Name (non-mandatory) - Enter the first name of the candidate.
- Applicant's Last Name (mandatory) - Enter the last name of the candidate.
- University (non-mandatory) - If you know which university the candidate attended, you can select it from this field.
- Additional recipients - You will automatically be added as a recipient. If you would like any additional system users to receive a notification, select their name from this list.
- Click Create to save the alert to the system.
The system checks for candidates whose names begin with the text you enter:
- You can enter the first letter or first few letters of a candidate's name if you are unsure of the exact spelling.
ALERT NOTIFICATIONS
After a candidate submits an application that matches your alert settings, you'll promptly receive an email notification. Typically, this alert is dispatched within 15 minutes of the candidate's submission.
The notification email will confirm the name that the candidate provided when they submitted their application.
CONFIRMING AN ALERT
You will need to check if the new application is from the subject of your alert, to do this:
- Search for the candidate using the Search Box at the top of the left-hand menu. You can enter the full name provided in the notification email.
- The matching applications will be displayed below the search box in the left-hand menu. Click the application in the list to open their Application Summary page.
- Navigate to the 'Forms' tab and view their submitted application.
- If this is indeed the candidate you were alerted to, you may wish to add a comment to their application. To do so, go to their 'Summary' tab and locate the 'Comments' section.
DEACTIVATING AN ALERT
Once you have confirmed that the alert you received was from the subject of your alert, you may wish to deactivate the alert to prevent receiving further notifications for candidates sharing similar details.
Follow these steps to deactivate the alert:
- In the left-hand menu, go to My Tasks > Candidate Alerts.
- Find and select the alert you want to deactivate, then click Edit in the toolbar.
- Uncheck the box next to Enabled enabled.
- Click Save.
