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User Guide

Add reminders to your event

  • June 6, 2024
  • 0 replies
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OVERVIEW


You can set up email reminders for confirmed candidates to ensure they don't miss your event, helping to maximise attendance and engagement.

 

STEPS TO ADD REMINDERS


  1. Open the event’s ‘Notifications’ tab:

    • This tab is located in the tray of tabs under the event's title.

  2. Click the ‘Add’ button:

    • The button is located at the top of the tab. A dialogue box will open.

      ‘Add’ button in the ‘Notifications’ tab.

       

  3. Select the reminder email template:

    • On the best practice system, the email template setup is called ‘Event - Reminder’.

    • If you are struggling to find the email, try typing ‘event’ to filter the list and view all the event emails.

    • If you can’t find the appropriate template, contact a super user.

  4. Select when the reminder will be sent:

    • When: Enter the number of hours or days before the event start date or after the registration closing date that you would like the reminder to be sent.
    • Before or After: Select if it will be sent before or after.
    • Planned Closing Date or Event Start Date: The ‘Planned Closing Date’ refers to the last date that candidates can register for the event. For both options, the planned dates are displayed in brackets.
  5. Click ‘Submit’:

    • The reminder will be displayed in the table in the ‘Notifications’ tab.

You can add multiple reminders: For example, you could send a reminder after the registration closing date and another reminder before the event start date.

 

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