OVERVIEW
You can set up email reminders for confirmed candidates to ensure they don't miss your event, helping to maximise attendance and engagement.
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STEPS TO ADD REMINDERS
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Open the event’s ‘Notifications’ tab:
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This tab is located in the tray of tabs under the event's title.
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Click the ‘Add’ button:
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The button is located at the top of the tab. A dialogue box will open.

‘Add’ button in the ‘Notifications’ tab. Â
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Select the reminder email template:
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On the best practice system, the email template setup is called ‘Event - Reminder’.
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If you are struggling to find the email, try typing ‘event’ to filter the list and view all the event emails.
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If you can’t find the appropriate template, contact a super user.
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Select when the reminder will be sent:
- When: Enter the number of hours or days before the event start date or after the registration closing date that you would like the reminder to be sent.
- Before or After: Select if it will be sent before or after.
- Planned Closing Date or Event Start Date: The ‘Planned Closing Date’ refers to the last date that candidates can register for the event. For both options, the planned dates are displayed in brackets.
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Click ‘Submit’:
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The reminder will be displayed in the table in the ‘Notifications’ tab.
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You can add multiple reminders:Â For example, you could send a reminder after the registration closing date and another reminder before the event start date.
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