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natasha.thakkar
Community Manager
natasha.thakkarContent Marketing and Website Manager
 News, Blogs & Announcements
The secret to our award-winning recruitment technology? A truly human customer focused team.
The secret to our award-winning recruitment technology? A truly human customer focused team.Blog

There is no doubt that we rely on technology to streamline our processes, but we know that sometimes, you can only resolve a problem or overcome a challenge by talking to a real-life HUMAN.Here are five things our customer success team does to ensure our customers are thriving. Read more

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natasha.thakkar
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customersuccessCustomer Success Team
 Recruit
TrustID
TrustIDFeature sheet

WHAT IS TRUSTID?Oleeo’s integration with TrustID provides a range of identity verification services to streamline your pre-employment checks. It helps you ensure compliance with UK Right to Work and DBS checks, all from within Oleeo Recruit, saving time and manual effort.WHAT IS TRUSTID? WHAT DOES IT DO? HOW DOES IT WORK? CONSIDERATIONS  NEXT STEPS COSTS ADDITIONAL INFORMATION WHAT DOES IT DO?TrustID provides a seamless integration to verify candidates’ right to work in the UK. This can also be combined with a digital DBS check covering any level (Basic, Standard, Enhanced with/without barred lists). All checks are conducted digitally, reducing the need for physical documents or in-person meetings and making the process significantly more efficient for most checks. HOW DOES IT WORK?When creating a vacancy in Oleeo Recruit, you can set what checks are required for the job role. At the relevant stage in the application process, the candidate will start their checks. From the application

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customersuccessCustomer Success Team
 Recruit
Yoti
YotiFeature Sheet

WHAT IS YOTI?Oleeo’s Yoti integration provides a seamless way to verify that candidates have the right to work in the UK, streamlining the onboarding process.WHAT IS YOTI? WHAT DOES IT DO? HOW DOES IT WORK? CONSIDERATIONS  NEXT STEPS COSTS ADDITIONAL INFORMATION WHAT DOES IT DO?Yoti provides a smooth way for candidates to provide the relevant documents to confirm that they have the right to work in the UK. The results will be provided back into Oleeo Recruit for review by the recruitment team. HOW DOES IT WORK?At the relevant stage in the application process, the candidate can launch their right to work checks. From the application centre, they are transferred to the Yoti platform. The candidate provides the required information and documents. They also upload a selfie to confirm their identity. Yoti perform checks and the results appear in the Oleeo Recruit platform.An example of the Yoti candidate journey CONSIDERATIONS Our integration with Yoti can currently provide checks for right

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natasha.thakkar
Community Manager
natasha.thakkarContent Marketing and Website Manager
 News, Blogs & Announcements
Valued Partner
We're thrilled to announce the first two members to reach 'Valued Partner' status in our Community Rewards ProgramNews

We're thrilled to announce the first two members to reach 'Valued Partner' status in our Community Rewards Program.. 🥁 roll... Mark Kunaseelan from the University of the Arts London and Steve Brooks from Nottinghamshire County Council.This special status celebrates members who consistently go above and beyond—whether they're sharing their insights online, collaborating with others at events, or participating in case studies.A huge thank you to Mark and Steve for helping to drive innovation and for making our community stronger every day. We couldn't do it without you!

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Steve Brooks
Mark Rudge
Community Manager
Mark RudgeProduct Manager
Coming Soon! A Fresh Look for Your CRM: What's new and why you'll love it
Coming Soon! A Fresh Look for Your CRM: What's new and why you'll love itNews

A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOLWe've been hard at work behind the scenes, listening to your feedback and redesigning our CRM's landing page. We know how important it is to have a tool that's easy to use, so our goal with this update was to make everything more intuitive, organised, and focused on what you need most.A FRESH LOOK FOR YOUR CANDIDATE RELATIONSHIP MANAGEMENT (CRM) TOOL WHAT’S NEW IN OUR UPDATED CRM? A NEW DEFAULT VIEW IMPROVED SORTING & FILTERING TOGGLE BETWEEN VIEWS BULK ARCHIVING LIMITATIONS NEXT STEPS WHAT’S NEW IN OUR UPDATED CRM?Here’s what’s new: A new default view: Say hello to the new card Grid View. It's a visually-rich way to see your campaigns at a glance, showing you the most important info on each card. Improved sorting & filtering: Finding what you need is now faster than ever. You can sort campaigns by metrics like "Date Created" or "Name," and even use a date range picker to see campaigns from a specific time fram

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Mark Rudge
Community Manager
Mark Rudge
Community Manager
Mark RudgeProduct Manager
Important Notice: End of Life for Oleeo Tableau Reporting Provision
Important Notice: End of Life for Oleeo Tableau Reporting ProvisionNews

UPCOMING END OF LIFE FOR OLEEO TABLEAU REPORTING PROVISIONDate: September 8, 2025This notice is to inform you about the upcoming End of Life (EOL) for Oleeo's Tableau reporting provision. This decision aligns with our strategic commitment to delivering a unified, in-platform reporting and analytics experience through Oleeo Report Hub, enabling us to focus development efforts on enhanced value, performance, and future AI-driven insights.UPCOMING END OF LIFE FOR OLEEO TABLEAU REPORTING PROVISION KEY DATES FOR TABLEAU REPORTING PROVISION: WHY THIS CHANGE? RECOMMENDED ALTERNATIVE & MIGRATION PATH? WHAT YOU NEED TO DO KEY DATES FOR TABLEAU REPORTING PROVISION:End of Sale (EOS): September 8, 2025After this date, the Tableau reporting provision will no longer be offered for sale to new Oleeo customers.End of Life (EOL): March 8, 2026After this date, no further development or enhancements will occur for the Tableau reporting provision.End of Support (EOSu): March 8, 2026As of this date, Ol

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Mark Rudge
Community Manager
geraint.evans
Community Manager
geraint.evansProduct Owner
v3.403 Release Notes 3rd September 2025
v3.403 Release Notes 3rd September 2025Release notes

   NEW Clean up the search criteria screenWe’ve cleaned up the screen used to add list-based search criteria to your application and opportunity searches. We’ve removed the Add and Remove buttons.Adding and removing search criteria remains simple. To add, click on the entry in available values. To remove, click on the cross on the entry in the selected values. If you’re using a keyboard, you can use the left and right arrows to move a criteria between the lists. Hiding the choice of application centre when moving/copying applications 💡⚙️Recently, we launched functionality to enable users to choose which application centre to use when moving or copying a vacancy. Based on feedback, we’ve created configuration to enable or disable this option. By default, this dropdown will remain displayed if your system has multiple application centres. Speak to your CSM or raise a Change Request if you’d like to change this. Default setting​​​ Optionally removedThese changes were released on 3rd Sept

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geraint.evans
Community Manager
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Oleeo LegalLegal Team
 Data Processing Agreement
Data Processing Agreement

Back to LegalDATA PROCESSING AGREEMENT (DPA) - Issue date September 2025  1. Definitions 2. Arrangement between the Parties 3. Processing of Client Personal Data 4. Confidentiality 5. Security 6. Subprocessing 7. Restricted Transfers 8. Data Subject Access Rights 9. Personal Data Breach 10. Data Protection Impact Assessment and Prior Consultation  11. Deletion or return of Client Personal Data 12. Audit rights 13. Liability 14. Term and Termination 15. Deletion and Return of Personal Data 16. Order of precedence 17. General Appendix A Appendix B Appendix C DATA PROCESSING AGREEMENT (DPA) - Issue date September 2025  1. Definitions1.1  Any capitalised term not defined in this DPA shall have the meaning given to it in the Agreement:1.1.1 "Affiliate" means an entity that owns or controls, is owned or controlled by or is or under common control or ownership with a party, where control is defined as the possession, directly or indirectly, of the power to direct or cause t

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Oleeo LegalLegal Team
 Service Level Agreement
Service Level Agreement

Back to LegalService Level Agreement - Issue date September 2025 ​​​​​​​ i  HOSTING SERVICES 1.  Service Availability 2.  Backup Servers ii  MAINTENANCE SERVICES 1.  Maintenance 2.  New Releases of the System  3.  Bug Fixes and Enhancements iii  SUPPORT SERVICES 1.  Helpdesk & Support 2.  Support Service Availability Target 3.  Fault & Service Request Handling 4.  Acknowledgement and Resolution Start 5.  Change Requests  6.  Training iv  SECURITY REQUIREMENTS 1.  Security Requirements 2.  Database Security 3.  Data Retention 4.  Penetration testing 5.  Audit and security Service Level Agreement - Issue date September 2025 ​​​​​​​ i  HOSTING SERVICES 1.  Service Availability 1.1         Terms capitalised in this Schedule shall have the following meaning:“Availability” relates to the availability of the System to Candidates and Client Users.  It is stated by showing unscheduled unavailability as a percentage of the measurement period i.e.:Availability = Measurement

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Oleeo LegalLegal Team
 Oleeo General AI Terms
Oleeo General AI Terms

Back to LegalOleeo AI Terms - Issue date Sepetmber 2025 1. Definitions 2. AI Products 3. Input 4. AI Providers 5. Personal Data 6. Output 7. Employment Law 8. Indemnity 9. Customer Warranties 10. Term and Termination 11. No Warranty 12. Limitation of Liability Appendix 1 - AI Providers Oleeo AI Terms - Issue date Sepetmber 2025These special AI terms, (“AI Terms”) apply to the Client and Oleeo entities named in the signed Order Form or Statement of Work in relation to the provision of all services provided by Oleeo to the Client that incorporate AI Functionality.These AI Terms (i) form a schedule to the existing agreement between Oleeo and the Client for the provision of the Services as described in each Order Form or Statement of Work (together the “Agreement”); or (ii) apply to the provision and use of AI Functionality described in each Order Form or Statement of Work subject to Oleeo General Terms and Conditions, (together the “Agreement”). Unless otherwise specified in t

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Oleeo LegalLegal Team
 Subprocessor table
Subprocessor table

Back to LegalSubprocessor table - Issue date September 2025  Name of Subprocessor Address and Contact Details Data Processing Activities Location where data is hosted Applicable Software Module/ Functionality/ Service Date of Agreement between Supplier and Subprocessor Equinix UK Limited PrivacyOffice@equinix.com Masters House, 107 Hammersmith Road, London, W14 0QH United Kingdom Main Data Centres used by Oleeo for hosting the platform and services UK All Oleeo Solutions 2018 Amazon Web Services EMEA SARL eu-privacy@amazon.co.uk 38 Avenue John F. Kennedy, Luxembourg 1855, Luxembourg Cloud services provider and data storage services used for some microservices UK All Oleeo Solutions 2017 Gainsight Inc privacy@gainsight.com 350 Bay Street, Suite 100 Phone + 1-888-623-8562 San Francisco, CA 94133 USA User Community Services (access to Oleeo Community including knowledge base, release notes and community hub) EU (Ireland) Oleeo Commu

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Oleeo LegalLegal Team
 Oleeo General Terms and Conditions
Oleeo General Terms and Conditions

Back to LegalOleeo General Terms and Conditions - Issue date September 2025  1. Definitions 2. Provision of Services 3. Oleeo's obligations 4. Client’s obligations 5. Client Data and Security 6. Data Protection 7. Fees, Invoicing & Payment 8. Intellectual Property Rights 9. Indemnity 10. Limitation of Liability 11. Warranties 12. Confidentiality and Announcements 13. Term and Termination 14. Consequences of Termination 15. Assignment and Sub-contracting 16. Conflicts between the terms of the Agreement 17. Dispute Resolution 18. Third party Rights 19. Notices 20. General 21. Insurance Oleeo General Terms and Conditions - Issue date September 2025  These Oleeo general terms and conditions, (“General Terms and Conditions”), apply to all services provided to the Client and set out in each Order Form or Statement of Work signed by Oleeo.  IT IS AGREED AS FOLLOWS: 1. Definitions“Agreement” means these General Terms and Conditions, together with any Special Terms, each

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Mark Rudge
Community Manager
Mark RudgeProduct Manager
Oleeo's End Of Life Policy
Introducing Our New End of Life (EOL) PolicyNews

WHAT IS OUR NEW END OF LIFE POLICY?We're writing to you today to announce a new End of Life (EOL) policy for our software products and features. This policy outlines a consistent and transparent process for managing the lifecycle of our offerings and provides you with clear timelines for when products or features will be retired.You can read the full, detailed policy document attached. We highly encourage you to review it, but for now, here is a summary of what you can expect.WHAT IS OUR NEW END OF LIFE POLICY? WHY ARE WE INTRODUCING THIS POLICY? KEY DEFINITIONS AND LIFECYCLE STAGES HOW WILL WE NOTIFY YOU? SUPPORT AND MIGRATION ASSISTANCE NEXT STEPS WHY ARE WE INTRODUCING THIS POLICY?At Oleeo, our commitment is to provide you with the most secure, stable, and valuable tools for your recruiting needs. To do that, we need to continually innovate and focus our resources on new technology and enhancements.Introducing a formal EOL policy allows us to:Innovate faster by concentrating our dev

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Mark Rudge
Community Manager
natasha.thakkar
Community Manager
natasha.thakkarContent Marketing and Website Manager
 News, Blogs & Announcements
The Recruiters’ AI Guide: Thriving (Not Just Surviving)
The Recruiters’ AI Guide: Thriving (Not Just Surviving)News

The shift toward AI in recruiting is undeniable. Instead of just reacting to it, master it. This practical guide will help you to confidently integrate AI into your talent acquisition strategy.It provides actionable insights to leverage AI for sourcing, screening, and candidate engagement. Learn to transform potential challenges into strategic advantages, allowing you to identify and connect with top talent more effectively.Stop merely adapting and start leading in the AI-enhanced world of recruitment.Download guide

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natasha.thakkar
Community Manager
geraint.evans
Community Manager
geraint.evansProduct Owner
v3.402 Release Notes 20th August 2025
v3.402 Release Notes 20th August 2025Release notes

   NEW Better visibility of homepage profilesDefault homepages make it simple to give different user profiles a more personalised experience. We’ve made a change to the Homepage Config page so that you can see which Profiles are assigned to which default homepage. This makes it easy to see at a glance which role is assigned to which homepage. It’s also easier to identify if any Profiles don’t have a homepage assigned. Ability to edit date format for reportsWe offer many different ways to format dates when creating reports. Previously, if you wanted to change the format of an axis, you would have to remove the axis and add it back. With this release, we’ll add the ability to change the date grouping through the Edit Axis option in the Edit menu. Accessibility improvementsWe’ve made several changes to improve accessibility in this release.The first changes will be on the candidate-side interview itinerary. We’ve made changes to the HTML structure of the page so that the layout is clearer

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geraint.evans
Community Manager
natasha.thakkar
Community Manager
natasha.thakkarContent Marketing and Website Manager
 News, Blogs & Announcements
Why Your Job Descriptions Aren’t Landing Top Talent (and How AI Can Fix It)
Why Your Job Descriptions Aren’t Landing Top Talent (and How AI Can Fix It)

Many organisations struggle to capture the attention of ideal candidates, and often, the culprit lies in their job descriptions. Outdated, biased, or uninspiring job descriptions can inadvertently filter out qualified candidates and extend time-to-hire. However, what if there was a way to revolutionise this crucial first step in recruitment? Artificial Intelligence, specifically tools like Oleeo’s VacancyIQ, offers a powerful solution. Read more

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natasha.thakkar
Community Manager

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